Artwork help and Specifications

There are 99 problems, your artwork isn’t one of them. We provide you with Artwork help.

We understand artwork specifications can be daunting, but we are here to provide a helping hand.

Artwork help and Specifications

There are 99 problems, your artwork isn’t one of them.

We understand artwork specifications can be daunting, but we are here to help!

Person sitting on desk on phone printing hub

Artwork Help

Growing your business isn’t easy, and fuelling your brand with the right strategies has become pivotal. We are willing to have a look at any file you have. Send it in, and we will let you know how press-ready it is. If it needs a little love we will work with you to get it right.

Supplying Artwork

It’s important to do as much as possible to optimise your print file. If you have not created artwork for print before please talk to us as early as possible during the process. We have years of experience and are here to provide artwork help.

Press Ready Files

Ideally the file you provide us for printing should be a high resolution PDF with bleed and trim marks. Images should be 300-350dpi, colour space should be CMYK, each job should be a single PDF file, each page/side should be a single page within that PDF.


We recommend 3mm of external bleed on all files. Bleed is an element of the artwork that extends past the trim edges. So if you want a card to be cut as 90mm x 55mm your artwork will be 96mm x 61mm so that we have buffer when printing and you won’t end up with white edges.

Internal Buffer

The space from the trim edges to any important elements in the artwork. We recommend 3mm of internal buffer on all files (booklets need a bit more: 6mm up to 30pp, 10mm for 32pp-50pp, and 12mm for over 50pp) – that means keeping all your important information (ie. Text, logos, etc) inside this area.

PDF Files

Wherever possible it is best to supply art as PDF. If your job is single sided you simple supply a one page PDF. If your job has 2 pages (a front and a back), then we prefer a two page PDF file. If you have a job with multiple kinds, then supply a one or two page PDF for each kind.


Colour space should be set as CMYK not RGB as RGB artwork will be converted to CMYK and this will effect your colours. Spot colours can be used if your job has been specifically quoted that way.


Your fonts should be embedded (full or subset). That is standard in most PDFs, but if for some reason you are supplying the ‘native’ files (ie. InDesign, illustrator, etc) then you need to include the fonts you have used so we can make any changes and create the PDF for you.

High Resolution

The raster elements (pixel based images) you use should be high resolution for the best quality print. When creating in apps like Photoshop please set the resolution to 300-350dpi before starting your new design.

Rich Black

We recommend you use CMYK Rich Black on large areas of black to ensure a nice solid result. A good mixture for CMYK Rich Black on; • Heavier stock weights use 60 / 50 / 50 / 100 • Lighter stock weights use 40 / 0 / 0 / 100

Trim Marks

If you supply trim marks on your supplied artwork we know exactly where you want it cut. Most modern design software has the ability to include bleed as part of the document setup.


Understand that colours look different on computer monitors than they do when printed. If you are concerned about colour we suggest running a proof or mock-up before proceeding with the main run.

Need artwork help or have any questions regarding your artwork?

Our friendly customer service team are here to answer any questions.

We are always here to help.